In general, a split test on LinkedIn could be anything from a new button (feature) or its location in the page for sending a message or connection request (for example), to a different search process, new page layout, or pop-up window on LinkedIn.
Split Test on a Search
If there is a split test on a search, it means that LinkedIn has changed the process related to the specific search. In such cases, this will lead to the search retrieving 0 results on LeadGiant.
This can only be fixed by the developers updating the process of the search on LeadGiant to the recent changes made on LinkedIn.
Split Test on Messages
A split test on messages happens when the process of sending a message on LinkedIn changes, additional steps (buttons) are added or removed, or a different page layout is created. This usually leads to failed messages on LeadGiant , which can only be successfully resent once the software is updated by the developers to the recent split test updates/changes on LinkedIn.
Split Test to Login on LinkedIn
If you contacted customer support because you are not able to add your LinkedIn account on LeadGiant successfully or something does not work right while doing it, it means that LinkedIn might have changed the steps in the login process. The steps changed could be a new pop-up window, a new page layout, or internal changes in the software. Again, this can only be resolved by our developers adjusting LeadGiant to the recently made login changes on LinkedIn.
If you have more questions about split tests or you see it happening on your searches, messages, or while adding a new account, please do not hesitate to contact customer support and inform them about it.