If you have an agency in LeadGiant with multiple LinkedIn accounts, we have a solution that can help you manage everyone’s inboxes in one place without checking each one separately. Global Inbox will facilitate managing your customers’ messages in one place.
To open Global Inbox please go to the user menu on LeadGiant and click on the Global Inbox option
After clicking it, you will see the exact same screen you have in your normal Inbox tab in LeadGiant. However, now you can manage all your clients from one place.
Using the Global Inbox you do not have to switch to each account individually to manage the messages.
In this inbox you will see 7 different filters that you are able to use:
- Filter on agency – to find all the customers who are under one agency
- Select a company – to find all the customers from a specific company
- Select an account – to find your customer immediately by name
- Filter on Status – Contact, Searched, New contact, Imported
- Filter on Chat Status – Read and Unread / Unread only
- Filter on Conversation Status – No interaction, Awaiting Reply, Replied, etc.
- Unread chat – this option can be used to mark read chats as unread by simply selecting the conversations and clicking on this button
If you have any more questions please contact Customer Support!